Issue 3 2010
Amicus Authorised Partner News
In This Issue:

Revised Amicus Authorised Partner Support Policy.

New Amicus POS Features.

Amicus Fuel Site Implementation Policy.

“NBS has implemented a formal Customer Support Policy that can be viewed on the NBS website. Partners are encouraged to sell support subscriptions or blocks of support hours at the time of sale, to ensure that customers are charged for your valuable time!” 


New Partner Support Policy

NBS have released a revised partner support policy in order to better manage partner support requirements. Follow this link to download the Amicus Authorised Partner Support Policy. Note this applies to Amicus Authorised Partners only i.e. signed agreements with NBS.

Contact us today!
Contact us today for any questions or assistance in reselling Amicus POS

Important Amicus Authorised Partner News!! Read below to see changes to the Partner Support Policy and New Amicus POS Features!

The new year brings with it a few changes – please read this newsletter carefully so that you can stay informed!.

Neotechnology Business Systems would like to extend a warm welcome to all Amicus Authorised Partners and potential partners into 2010. We hope you had an enjoyable festive season and summer so far!

This year, brings with it a few changes, in particular this includes the implementation of a formal Customer Support Policy, which can be found on our website. As part of this we have also revised our Amicus Authorised Partner Support Policy, please follow the link to review this policy. This applies to all Amicus Authorised Partners, with signed partnership agreements. Please read carefully,and if you have any queries please contact the Business Development Manager.

A reminder, current Amicus Authorised Partner are encouraged to sign up the partner portal so that they can access resources to help with making Amicus sales, as well as use the portal to ask technical and other questions to our support team. Please follow this link to register for the partner portal.

Neotechnology Business Systems has officially qualified as a Microsoft Certified Partner based on the Amicus Point of Sale software and positive customer feedback. By becoming a Microsoft Certified Partner NBS now has access to a large variety of resources and training helping Neotechnology to better meet partner and customer support and point of sale needs.

Microsoft Certified Partner Logo

Please also note out Amicus Fuel Site Implementation Policy at the end of this newsletter.

Keep on top of all the latest development news and product improvements by taking a look at our employee blogs.

New Amicus POS versions!

In December NBS released a new version of Amicus POS with enhanced hospitality features, with the main change being that there is now one screen for all meal order requirements. Check out the Amicus Hospitality power point presentation available on the NBS website under resources or by following the link above.

Other functionality includes:

  • Full configuration of the Amicus POS touch screen interface using drag and drop functionality.
  • Drag, drop and stretch to resize functionality for table mapping – customers can choose to map the table layout as per restaurant or use the simple numbering grid format.
  • Kitchen Screen to increase service speed now available for cafes and takeaways that use the Amicus POS solution.

A another new version, Amicus 6.0 is going to be released in the next 4 weeks which has some added benefits for Amicus Fuel customers, these include:

  • Updated fuel interface on the sale screen - to make it simpler and more intuitive for users, including showing all pumps at the top of the sales screen.
  • Fuel prepayments – for security purposes, by getting customers to pre-pay ‘drive-offs’ can be avoided.
  • Fully configurable product pad –, with choice of button size and type including product, key map, meal order menu item, etc.
  • Image manager- – allows images to be placed on product pad buttons on the sales screen such as the Coke Cola logo and also manage images on the customer facing screens.

And features for retail and hospitality including:

  • The ability to put images behind the table layout to show the design of a customer’s restaurant such as plants, waiter’s stations and registers.
  • Customer loyalty system so you can allocate points and issues vouchers to your customers - available in all Amicus POS system versions including restaurant, cafe, fuel and retail.
  • Business logo on reports and strip printers.

NBS continues to work on Amicus Point of Sale software, with more versions and new features coming out soon. Watch this space!!

If you would like to know any more details about these features contact us on 1300 88 00 48 or email.

New Amicus Fuel Site Implementation Policy!

Neotechnology has recently implemented a policy regarding Fuel Site Implementations of Amicus for Fuel Outlets. Due to the complex nature of installing a system integrated to fuel bowers, Partners of Neotechnology when installing Amicus will be required to have in attendance a fuel systems specialist as referred by Neotechnology for the implementation phase of the project. All training and retail aspects of the installation will still be provided by the partner. Please contact us when you're making a quotation for a fuel outlet so that we can advise you of what you need to factor into your quote.

If you would like to know any more details about this policy please contact us on 1300 88 00 48 or email.

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This newsletter was sent from Neotechnology Business Systems: 1300 88 00 48 | F: +61 3 6273 6866 E: marketing@neotechnology.com.au | W: www.neotechnology.com.au